Privacy Policy
Mercedes Cleaners values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, service address, and payment-related details when you:
– Request a quote
– Book a service
– Contact us through forms or email
– Complete a payment
Payment information is processed securely by third-party payment providers. Mercedes Cleaners does not store credit or debit card details.
2. How We Use Your Information
We use your information to:
– Schedule and provide cleaning services
– Process payments
– Communicate with you regarding appointments or service updates
– Improve our services and customer experience
We do not sell, rent, or trade your personal information to third parties.
3. Third-Party Services
Our website may use third-party services such as payment processors (Stripe, PayPal, Square), analytics tools, or scheduling platforms. These providers may collect and process information according to their own privacy policies. Mercedes Cleaners is not responsible for the privacy practices of third-party services.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website may use cookies or similar technologies to improve functionality and user experience. You may disable cookies through your browser settings if you prefer.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly, unless we are required to retain certain data for legal or business purposes.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
Mercedes Cleaners reserves the right to update this Privacy Policy at any time. Changes will take effect once posted on our website.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us through the information provided on our website.